Privacy Policy for Indian Players

In accordance with gaming rules, we must handle player data as a data controller in order to facilitate game participation and offer associated services. What information we gather, why we gather it, and how we use it are all described in this privacy statement. The owner of the PariPulse website is SEVENTORIA B.V., which was formed in Curaçao (Company No. 163919, Abraham Mendez Chumaceiro Boulevard 03, Curaçao) and has a license OGL/2024/301/0477 from the Curaçao Gaming Control Board. You can reach our Data Protection Officer at [[email protected]] with any inquiries about this Policy or your data. You attest to your acceptance of this privacy statement by creating a player account. Please do not use the website if you disagree with its conditions or do not want to submit the necessary information. This Privacy Policy, which may be modified from time to time, is an agreement between you and the company. We’ll do our best to keep you informed of any changes, but we advise checking it frequently. The revised Policy will be considered accepted if you keep using the website and its services.

The personal data that we collect and process is extensive and covers a broad spectrum of information that you directly provide or that is derived from your use of our services, and you should realize that by accessing our platform you assent and agree to such collection. This might encompass, without limitation, the information you provide when filling out registration or account forms, including your full name, date of birth, contact information including email address and phone number, and any other information that you provide to us through the website, by post, or through other supported communication methods. We also store and use the complete history of your correspondence with us, whether web chat, e-mail, or otherwise, together with the full transaction history of transactions completed via your player account, whether these transactions are made on the website or otherwise. In addition, our systems automatically collect and store data about your website usage and access, including login credentials, traffic statistics, GeoIP data, browser and device identifiers, weblogs, and specific activity logs, all of which are necessary for ensuring the integrity and security of our service. Besides, we can ask you for certain documentation to check your account for verification, enable financial activity like deposits or withdrawals, and perform anti-fraud and compliance checks, which can include but are not limited to scanned identity documents, proof of residence, payment confirmations, or bank statements; submitting these documents is a requirement for us to comply with the relevant legal and regulatory obligations. We can also collect data by virtue of your submission to surveys or customer feedback that we from time to time carry out with the aim of enhancing our service quality and customer satisfaction. All the aforementioned types of data are collected, stored, and processed strictly in adherence to obligations imposed by regulation, and such provision is a requirement for access to our services.

We utilize the personal data we obtain from you only to guarantee that the services we are offering function effectively, securely, and in accordance with our legal and regulatory requirements, and it is essential for you to know that any usage of your data is thoroughly linked to the secure and legal operation of your account and activities on our site. What this entails is that your information is processed to manage and authenticate your bets, payments, and withdrawals through credit cards, online wallets, or any other payment system that we currently support, and that this processing is necessary to ensure the accuracy, reliability, and security of your financial dealings with us. In addition to transactions, your information enables us to offer you access to the gaming services you have opted for, as well as extra features or related services included in the experience you anticipate using our website. It is also used to transmit custom customer support whenever you need it, such as when configuring or handling your account, resolving technical problems, or explaining rules and regulations. Your data is also employed in conducting identity verification and other security checks, which are required for your protection as well as mandatory anti-money laundering (AML) and counter-financing of terrorism (CFT) compliance, as well as to avoid fraud, abuse of our terms, or other illegal activities. In some instances, and only if you have specifically granted us permission, we will use your data to notify you about promotional campaigns or offers, either from us or from the carefully selected business partners, whilst keeping you in control over whether or not you want to receive such communication. Meanwhile, we examine transactional and behavioral trends to track suspicious behavior so that we can identify and prevent unusual gaming conduct or any potential threats before they result in harm. We can also look at larger customer trends in surveys or voluntary market research—always giving you the option to opt-out with no penalty—and apply aggregated, anonymized data for research and statistical analysis to refine our services and contribute to a better experience for you. In all instances, your data is handled with utmost confidentiality and is only employed to defend you, secure the integrity of our platform, and maintain our services as trustworthy, transparent, and responsible.

We may use your personal information, such as your phone number and email address, to send you marketing messages about goods, services, and promotions unless you have chosen not to receive them. This could contain details about goods and services offered by our business associates, like suppliers of casino games. You can opt out of receiving such marketing and advertising materials at any time by going to your Player Account settings or by sending an email to [email protected], our customer service department. Furthermore, please take note that, unless otherwise required by law, you agree to the use of your name and/or nickname for advertising and promotional purposes without further payment if you accept any contest prizes or winnings from us.

We never obtain personal information without your consent, even if certain information could be automatically collected when you use our services or communicate with us. Additionally, we could legitimately get data from suppliers and service providers, such fraud prevention firms, and we might work with other parties to handle technical assistance, transaction processing, or game content. Information you give to these vendors or providers may be accessed by us in certain circumstances, but any information we do get will be used and safeguarded strictly in line with our privacy policy. Only the information specified above is disclosed to third parties, and we make sure that all partner agreements protect your personal data.

Your personal information may be processed by us, group entities, or authorized third parties, and may be shared with our corporate group, subsidiaries, and trusted business partners. Access is limited to approved staff members who are subject to stringent secrecy, including the Data Protection Officer, AML and Anti-Fraud teams, Customer Support, Retention, and VIP management. We will always make sure that data is treated securely and in accordance with this Privacy Policy, even whether it is sent to trusted processors outside the EEA, inside the EU, or under the EFTA in order to deliver services.

We never disclose or sell your personal data to third parties whatsoever, but in some very limited cases we might be contractually or legally obliged to pass it on. It may be disclosed where such disclosure is required by law, regulation, court order, or official request from a regulator or law enforcement agency, or as necessary to defend the safety and legitimate interests of our company, our players, or others. In reality, your information will be shared with payment processors to process secure financial transactions, with licensing and regulatory bodies in order to fulfill compliance requirements, with service providers maintaining our platform through the services of hosting, analytics, marketing, or communication tools, or with marketing partners who only operate under strict agreements and only with your permission where necessary. We also make sure that any third party that processes your data does so in accordance with relevant data protection law and under the same confidentiality and security terms as we do. Moreover, some social media functionalities on our site may garner limited information, which is then subject to the privacy policies of those specific platforms. In the event that the company experiences a change in structure like a merger, acquisition, or sale, your personal information can be transferred along with the business, although we shall give you notice beforehand should this happen. Our content could have links to sites external to our control, and any information you provide to those sites will be governed by their own, not ours.

You and the Casino may both choose to have your Player Account closed at any time, as specified in our Terms and Conditions. We will keep your personal information on file for as long as necessary by law after your account is closed. This information will only be utilized if and when competent authorities request it for investigations into fraud, money laundering, financial and fiscal records, or any other unlawful behavior. Please be aware that we must keep player personal information provided at registration and any information transferred during the operation of a player account for at least five years following the last player transaction or account closure due to anti-money laundering laws in EU-licensed gaming jurisdictions. Erasure requests made before the end of this time frame will thus not be considered.

In accordance with stringent regulatory standards and industry best practices, we are dedicated to protecting your personal information. Player Accounts may only be accessed with a unique ID and password, and all of the information you submit is protected by the necessary security procedures. You may turn on two-factor authentication (2FA) for extra security. Please be aware that you are in charge of protecting the privacy of your login information and guarding against illegal access to your account.

If you want to check, modify or correct your personal details we retain about you, ask us to stop processing your data, or ask for your data to be limited for direct marketing purposes, feel free to contact us at any time. It is an offense to give out false information, and it is your duty to ensure your information is accurate and up to date. Our designated Data Protection Officer (DPO) is in charge of all issues concerning this Privacy Policy and may be contacted at [[email protected]]. Besides, you are entitled, under Article 77 of the GDPR, to complain to the competent supervisory authority in your region of residence, work, or where you suspect an infringement has taken place.

When you access our Website, we may collect some technical information such as your IP address, browser, and referring site, usually through cookies and similar technologies. Cookies are small data files on your machine that are used for various reasons: necessary cookies enable the site to function and grant access to secure parts of the site; functional cookies save your choices like language, region, or session information and enhance your experience here; advertising cookies, deployed by our partners, record visits and registrations to determine how successful our advertising is; and third-party cookies can facilitate analytics, performance measurement, or campaign tracking. Although the majority of browsers automatically accept cookies, you can opt to block or erase them, though this may limit the functionality of the Website. In addition to the aforementioned, we utilize an array of third-party service providers to offer the services they provide to us, and they also place cookies on our website. These services include, but are not limited to, tracking your online behavior and evaluating the success of our marketing efforts and the website in order to help us enhance your experience.